video 19 : BUSINESS ADMINISTRATION class 12 cbse Sample Question Paper 2025-26 question 02

video 19 

-Q.2

i. Type of plan that does not allow flexibility  

**Question:**  

(a) Policy  

(b) Rule  

(c) Method  

(d) Programme  


**Explanations:**  

- **Policy**: Provides guidelines, but allows some discretion.  

- **Rule**: Correct. Rules are strict instructions with no flexibility.  

- **Method**: Explains procedure, but can be adjusted.  

- **Programme**: A plan of action, allows changes.  


**Right Answer:** (b) Rule  


---


## ii. Ensuring actual activities conform to planned activities  

**Question:**  

(a) Coordination  

(b) Organising  

(c) Controlling  

(d) Activating  


**Explanations:**  

- **Coordination**: Aligns efforts, but not checking conformity.  

- **Organising**: Arranges resources, not monitoring.  

- **Controlling**: Correct. It compares actual performance with plans and takes corrective action.  

- **Activating**: Motivating action, not checking conformity.  


**Right Answer:** (c) Controlling  


---


## iii. Principle of management ensuring loyalty through fair treatment  

**Question:**  

(a) Principle of Equity  

(b) Unity of Direction  

(c) Principle of Order  

(d) Principle of Stability of Tenure  


**Explanations:**  

- **Principle of Equity**: Correct. Fair and just treatment secures loyalty.  

- **Unity of Direction**: Focuses on one plan, not fairness.  

- **Principle of Order**: Ensures proper placement, not loyalty.  

- **Stability of Tenure**: Provides job security, not fairness.  


**Right Answer:** (a) Principle of Equity  


---


## iv. Gossiping is an example of which type of communication?  

**Answer:**  

**Gossiping** is an example of **informal communication**, often called the “grapevine.” It spreads information unofficially among employees.  


---


## v. Assertion–Reason on Motivation  

**Assertion (A):** Motivation is the technique used to motivate people in an organisation.  

**Reason (R):** Negative motivation provides rewards like increase in pay, promotion, recognition, etc.  


**Explanations:**  

- Assertion is **true**: Motivation encourages employees.  

- Reason is **false**: Rewards are part of **positive motivation**, not negative. Negative motivation uses fear or punishment.  


**Right Answer:** (c) (A) is true, but (R) is false.  


---


## vi. Effect of motivation on employees  

**Question:**  

(a) Invariable  

(b) Same  

(c) Variable  

(d) Uniform  


**Explanations:**  

- **Invariable**: Incorrect, motivation differs.  

- **Same**: Incorrect, employees react differently.  

- **Variable**: Correct. Motivation effects vary depending on individual needs.  

- **Uniform**: Incorrect, not uniform for all.  


**Right Answer:** (c) Variable  


---


## vii. Step of staffing process not properly carried out  

**Question:**  

(a) Optimum utilization of resources  

(b) Estimating manpower requirements  

(c) Placement and Orientation  

(d) Motivation to employees  


**Explanations:**  

- **Optimum utilization**: Not the issue here.  

- **Estimating manpower requirements**: Correct. Shortage of staff and managers handling multiple areas shows poor manpower estimation.  

- **Placement and Orientation**: Not directly related.  



**Motivation**: Dissatisfaction is due to workload, not lack of motivation.  

**Right Answer:** (b) Estimating manpower requirements  


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